The AOA’s members from across the supply-side of the aviation industry have been working diligently to develop solutions for some of the challenges presented by the COVID-19 crisis. The AOA has included a list of these solutions below, with contact details available for further information. If you’re an existing AOA member and want to list a product or service here, please get in touch at info@aoa.org.uk .
| Category | Company | Solution/Description | Contact information | |
| Asset and infrastructure restart | ABM Aviation Ltd | As airports assess how they make best use of their environment during restart and ramp-up, ABM Aviation will support new people processes to preserve the passenger experience and build confidence. Amongst others, our services include:
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Rob Stefanovic
Head of Business Development +44 (0) 7810 637 407 |
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| Asset and infrastructure restart | Arup | Adapting to a COVID-19 world – Acting now. Preparing for tomorrow.
We understand that nearly all capital programmes have been suspended. Greater clarity on the trajectory of recovery is needed before new, robust plans can be defined but we are supporting airports who are using ready access to assets to bring forward maintenance programmes, establish digital twins and improve their asset management programmes including assessing the effectiveness of ventilation systems in order to understand how air-transported pathogens can move through buildings, enabling the design of infection-controlled spaces and adding to our understanding of overall infection risk. We continue to measure our impact on society, the environment and the economy using the United Nation’s Sustainable Development Goals as a framework. These goals compel us to act for the long-term and think about how we collaborate with our clients to drive positive and sustainable change. Some of the short-term changes we expect to see – more use of cars, less use of public transport, to reach an airport – are but small examples of the wider challenges that airports will face. Whether it is noise, air quality, carbon, or surface access, we are drawing these themes together to help you plan for a sustainable future. Together we will shape a better world. |
Stacey Peel
Director +44 (0) 20 7755 5514 |
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| Asset and infrastructure restart | Capita | With the consolidation of airport assets and buildings during the restart, Capita will be able to provide a dedicated team that can provide the following services:
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Ruairi Martin
Director, Aviation +44 (0) 7902 704 042 |
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| Asset and infrastructure restart | Cyrrus Ltd | CAA and EASA place ultimate accountability for the oversight of aviation fuel activities at an airport with the Airport Operator. Where 3rd parties are used for the management of fuel facilities at an airport they will be responsible for the majority of the recovery and restart activities associated with the resumption of widescale aircraft fuelling. However, it is strongly recommended that the Airport Operator ensures that they are engaged as a key stakeholder with any 3rd Party fuel company plans to ensure that they are suitably aligned with the wider airport restart and recovery activities. In some cases, primarily smaller airports, the Airport Company may be directly responsible for fuelling.
Cyrrus and its Associates between them have over 100 years of experience in managing product quality matters in aviation fuel and can provide airports with accurate and impartial support. |
John Van Hoogstraten
Operations Director +44 01845 522585 |
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| Asset and infrastructure restart | Geobear Ltd | At this challenging time for revenue and capital expenditure our contactless pavement maintenance solutions which can be rapidly installed within limited hours maintenance possessions with zero operational impact offer a cost effective long term solution.
Our geopolymer solution not only enables rapid repairs to runways, taxiways and aprons with no operational impact, but the durability of our repair system means that both asphalt and concrete pavements are protected from settlement throughout their operational lifespan. Providing an end to reflective cracking, slab settlement, and asphalt settlement and ponding. We believe that our system can revolutionise the asset management of your horizontal infrastructure at the challenging time and deliver cost, programme and environmental benefits not just in the short term but across the life of your pavements. |
Richard Holmes
Managing Director Tel: 07971 990769 |
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| Asset and infrastructure restart | RPS | With a reduced footfall through terminals this is an excellent time to undertake 3D mapping of your building. This can provide an accurate 2D and 3D information which can assist with architectural space planning for social distancing. Or as-built information of the building structure and associated building services for future developments. RPS has extensive experience of undertaking these surveys for various public and private sector clients. Procuring this work now means reduced survey time and cost. Having the data in a 3D model also allows our architectural teams provide innovative design approaches using Virtual Reality. This can enhance stakeholder engagement, improve building safety and efficiency in Facilities Management. Again, a useful tool if planning social distancing measures. | Geoff Dewick
Aviation Director +44 (0) 7810 793981 |
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| Asset and infrastructure restart | Think Research | During the recovery from COVID-19 there will be a significant need for adaptation within the terminal that has the potential to impact the airfield operation too. Here at Think our simulation experts have been building bespoke simulation models, to further analyse the impact on terminal processes and layouts as well as the airfield operation.
We have been looking at the impact of different ACI recommended measures such as security process adaptation, social distancing, health checks and contactless processes and how each will affect space requirements, infrastructure use, queue times and the overall passenger experience. To see some of the results so far, check out our blog at: https://think.aero/views/re-opening-airports-with-covid-19-measures-requires-re-thinking-of-terminal-processes/ If there are any aspects of your terminal or process you would be interested in us assessing then please contact the team today. |
Steve Leighton
Airports Director +44 (0) 7944 327868 |
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| Asset and infrastructure restart | vLOGIX | Utilising experience gained in numerous Baggage and Logistic Systems, vLOGIX can survey High Level and Low Level Control Systems prior to restart | Mike Croot
Head of Sales +44(0)7867 430453 |
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| Aviation Support Services | OCS Group UK Limited | We look after airports, aircraft and passengers – and have been doing so for more than 50 years. We deliver services including terminal cleaning, security and HBS, aircraft laundering and passenger assistance (PRM). We also offer fogging services. In light of the COVID-19 crisis, turn your attention to prevention. | Nicole Thake
Strategic Bid Manager +44 7771 945779 |
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| Baggage Conveyor/System Solutions | Robson Handling Technology Limited | Passenger Touchless Check In & Bag Drop Experience – Tagomat® – Improve Social distancing
Improve social distancing space in airports by giving passengers the ability to print bag-tags anywhere Tagomat®, Touchless, Simplistic and Efficient Self Service bag tagging solution…. Minimise contact by utilising our Tagomat® units, The battery powered/wireless tagging station Tagomat® can be used in train stations, rental car buildings, hotels, convention centres, parking lot and in airports to reduce congestion at today’s hardwired clustered kiosks. Print, tag and drop…no more queues waiting to print a simple tag. Contact us for further info, we would be pleased to discuss your requirements. Please see link. |
Julian Martin
Airport Sales & Marketing Manager |
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| Baggage Conveyor/System Solutions | Robson Handling Technology Limited | SANITISE YOUR BAGGAGE >99% COVID KILL RATE – ROBSON HANDLING TECHNOLOGIES – SOLUTION TO SAFER TRAVEL
A Modular design ensures the luggage is treated 360 degrees and enables designers to achieve specified disinfection rates for a range of viruses and climatic conditions. The solution can be easily integrated into existing Departures and Arrivals systems, installed in public areas to create ‘sterile zones’ and achieve rates of 1200 Bag/hr. The system will be designed in line with established baggage system specifications to minimise operators interventions due to bag jams. Options include the generation of data tags for flight manifest and integration into a ‘touchless journey’ through a self check-in process. Creating the ability for the airport to increase passenger numbers in the terminal and future proof operations against future pandemics. Whilst providing the passengers with the reassurance and confidence to travel safely. Please see this link. |
Julian Martin
Airport Sales & Marketing Manager
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| Consultancy and Project Services | ABM Aviation Ltd | As pressure to control costs increases, we can provide expertise for identifying efficiencies in your passenger-facing operations. We will work with you on how to deploy your workforce, and streamline processes to achieve best value and improve your service resilience in the coming months and years.
Increasing and stabilising passenger confidence will be a crucial element of airport restart plans. We will work with you on targeted marketing and communication activity, and airport retailers in establishing safe selling promotional strategies. |
Rob Stefanovic
Head of Business Development +44 (0) 7810 637 407 |
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| Consultancy and Project Services | Air Navigations Solutions (ANSL) | Upgrade your ATS infrastructure and remove obsolescence issues whilst air traffic is slow.
ANSL delivers turn-key ATS Asset replacement and upgrade projects for major UK Airports. We work with your teams and tailor our support to your needs. As part of our ATM Services for Airports Package (ASAP) we can work with you to initiate ATS Asset Replacements whilst your operation has the capacity and make best use of these times of low demand. Working with our partners, we can offer payment profiles that avoid funding constraints from being prohibitive. |
Paul Diestelkamp
Head of Business Development & Solutions +44 7341 089357 |
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| Consultancy and Project Services | AiQ Consulting Ltd | Airport Planning Service
COVID-19 has forced a new world for airports. A new world requires a new approach to airport planning and operations management. AiQ Consulting is assisting airports recovery with providing a cost-effective outsourced Airport Planning Service for strategic and operational needs. This service is a better, cheaper, faster, scalable, and more flexible than traditional in-house planning. Airports can reduce their headcount and staff costs by using AiQ, the operational and analytical AOA award-winning experts who provide planning activities across the 14 key airport processes: Heath Screening; Check-in; Departure Baggage; Boarding Gates; Emigration; Passenger Security; Departure Lounge; Immigration; Baggage Reclaim; Aircraft Stands; Aircraft Turnaround; GSE; ULD; Runway. Our fast and flexible service supports airport managers at all levels to make complex daily operational and strategic planning decisions created by ever-changing schedules and new health measures. Airports would benefit from our dedicated world class airport planners and simulation engineers who will rapidly react to requirements using our in-house modelling airport planning tools known as TransvisonAiR® including our new tool, Airport Recovery Tool, ARTΔ. |
Request a quote today https://www.aiqconsulting.com/airport-planning-service/
Adrian Todd +44 7885 227 317 |
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| Consultancy and Project Services | RPS |
Our planning team can review capital programmes, advise on consenting requirements and Permitted Development Right, plus help with any variations to operational restrictions if changes are required during the restart period. |
Geoff Dewick
Aviation Director +44 (0) 7810 793981 |
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| Consultancy and Project Services | Taylor Airey | As airports restart operations and begin the recovery phase, we can help you adapt and evolve to emerge stronger and more resilient from the current crisis.
We regularly work with airports worldwide to improve operational processes, deploy infrastructure and technology solutions, and advance business strategies. If you’re thinking about any of the following challenges, perhaps we can help:
Get in touch and talk to us today. |
Chris Knatt
Principal Consultant +44 (0) 7769 358 538 |
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| Consultancy and Project Services | vLOGIX | vLOGIX is uniquely positioned as a completely independent baggage consultancy providing comprehensive airport IT and baggage handling solution consultancy. With a wealth of experience in airport IT architecture, technologies and baggage handling systems, vLOGIX has the privileged position of supporting, developing and delivering solutions for some of the world’s most demanding and complex airports. Through independence and using its own in-house digital tool cogITo SMART, vLOGIX can offer an unbiased product agnostic service to ensure clients plan, procure, design deliver and operate a value engineered optimum solution with predictable performance at a specified cost.
As the aviation industry recovers from Covid19, vLOGIX is able to advise operators on restarting systems then optimising their use to minimise manned intervention |
Mike Croot
Head of Sales +44(0)7867 430453 |
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| Digital Asset Transformation | vLOGIX | Digitising Baggage Handling System and Process Development. Using in house developed digital tools, vLOGIX can digitise baggage handling systems to minimise manned intervention. | Mike Croot
Head of Sales +44(0)7867 430453 |
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| Environment/Ecology | Capita | Due to the reduction in runway usage various airports have reported an increase in wildlife repopulating Airside runways and taxiways. Capita have a team of ecologists that can provide help in identifying the species and efficiently relocating them to allow resumption of service. | Ruairi Martin
Director, Aviation +44 (0) 7902 704 042 |
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| Environment/Ecology | RPS |
With improved access to airside plus avoiding night time working our environmental and geotechnical teams can assist with reducing capital expenditure through undertaking ground investigation work. Collating an improved dataset of information for future projects now will be cost effective and even allow more data to be collected. This will benefit the design and inform value engineering solutions on contamination and/or geotechnical issues. |
Geoff Dewick
Aviation Director +44 (0) 7810 793981 |
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| Health and Safety Advisory | Capita | Capita have been involved with training and advising clients in relation to Coronavirus in respect to their staff and public, especially in light of Coronavirus becoming a reportable event under Riddor. Our services include:
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Ruairi Martin
Director, Aviation +44 (0) 7902 704 042 |
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| Health and Safety Advisory | RPS |
Health and safety assessments for heating, ventilation and air conditioning (HVAC) systems |
Geoff Dewick
Aviation Director +44 (0) 7810 793981 |
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| HR & Talent Management | ABM Aviation Ltd | People are the lifeblood of every airport operation, and we have mapped how to bring your colleagues back to work to quickly establish confidence and refresh skills and procedures.
We will provide short induction and training online modules for colleagues to view at home as part of preparation activity. We can provide you with ID, vetting checks and the associated administration for colleagues returning to the airport, and low-cost branded welcome packs which include revised PPE such as hand sanitiser and wipes and branded face mask. We can also work with your HR colleagues on developing training programmes and workforce development plans to secure future business continuity and operational readiness. |
Rob Stefanovic
Head of Business Development +44 (0) 7810 637 407 |
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| HR & Talent Management | Willis Towers Watson | Industry resilience and talent exchange
Covid 19 is having a dramatic impact on all industries globally. Substantial shifts in supply and demand are causing huge talent imbalances across many sectors, and aviation is particularly affected. Layoffs, furloughs, salary reductions and shutdowns are endemic in the industry right now. However, at the same time, we are seeing spikes in demand for talent in healthcare, distribution/logistics and select retail operations with strong online presence. Many companies face a difficult balancing act; to fulfill a duty of care to employees, to act in a socially responsible fashion, and retain as much talent as possible, (so it can be re-engaged as the crisis passes), but also to ensure their economic survival. What if were possible to quickly and efficiently redistribute surplus talent to address these imbalances? This is one area organisations are actively considering, i.e., a talent exchange. The infographic below outlines more detail about how this works and the benefits to the “lending” organisation, the “recipient” organisation and to employees. The AOA’s strategic partner, Willis Towers Watson can assist in identifying and setting up these exchanges. More information is available here. |
Crispin Marriott
Client Relationship Director |
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| Passenger Screening | AiQ Consulting Ltd | Health Screening Facilities and Set Up
AiQ is working with a consortium of partners to guide, set up and operate Heath Screening modular Coronavirus screening stations to airports worldwide. The modular Coronavirus screening stations offer flexible, rapidly deployed facilities that are uniquely designed for airports. AiQ will help airports embed Health Screening into an already complex process. Using our fast, simple & pragmatic Airport Recovery Tool, ARTΔ we will determine the health screening process and resource needs to maintain a safe and smooth passenger journey. Utilising our deep operational knowledge of over 20 years and using ARTΔ, our team can predict your demand, plan out your process and determine resources required faster and more cost effective than internal teams. |
Find out more https://www.aiqconsulting.com/airport-planning-service/
Adrian Todd +44 7885 227 317 |
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| Passenger Screening | ICTS UK & Ireland | CPMPHOENIX – A sorting solution for airlines.
An advanced passenger screening solution with bio signs detection and biometrics for air carriers. CPMPHOENIX is an integrated system which has the capability to interface with potential World Health data bases and travel clearance procedures via the ICTS TravelDoc solution. |
ICTS (UK) Limited
+44 (0) 20 7874 7576 |
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| Passenger Screening | ICTS UK & Ireland | The ICTS SENTINEL KIOSK is a modular processing solution for airlines, airports, passengers and staff
ICTS’ multi-functional kiosk has been designed to provide:
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ICTS (UK) Limited
+44 (0) 20 7874 7576 |
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| Passenger Screening | Leidos | Leidos is committed to making travel safer, healthier, and more efficient with fully-integrated security detection and automation solutions in airports worldwide. To complement current checkpoint sanitization procedures, Leidos has introduced a UV-C light sanitization system that sanitizes security trays with UV-C light between each passenger use. UV-C light, more commonly known as germicidal ultraviolet light, is a chemical free method of eliminating bacteria, viruses, and other microorganisms. It kills up to 99 percent of bacteria and viruses on trays. Leidos has also introduced antimicrobial technology to its checkpoint security trays that prevents reproduction of a broad spectrum of bacteria on these high touch areas by 99.99%.
In addition, Leidos’ best-in-class people scanner, ProVision, operates with new AI/ML(*)-based detection algorithms resulting in low false alarm rates and enabling more passengers to be screened with fewer pat downs, ensuring passenger and security officer safety. It is the most widely deployed advanced people screener, with more than 2,400 procurements worldwide. To learn more, visit – https://www.leidos.com/security-detection (*) AI/ML: Artificial Intelligence/Machine Learning |
Abby Richards
Aviation Marketing & Events Manager |
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| Sanitising | Integration Technology Limited | Non-Contact, Solution Free 99.9% Coronavirus Inactivation for Security Screening Plastic Trays, Baggage and Sensitive Equipment
The SubZero RS170 Rapid Sanitiser can be used as a portable hand-held system for the sanitisation of sensitive equipment and all surfaces / areas with high risk of virus cross-contamination. The system can also be statically mounted and easily integrated into baggage handling systems and security screening line return conveyors to sanitise plastic trays between passengers. High power, high speed sanitisation in less than 8 seconds of total exposure. Contact us today to discuss your requirements. Further information is available here. |
Simon Roberts
Managing Director |
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| Social Distancing | Arup | Adapting to a COVID-19 world – Acting now. Preparing for tomorrow. Arup can provide the support of people who are committed to the recovery of the airport business. People who work with you to give practical and pragmatic solutions to the questions and challenges you are facing.There are going to be several steps in recovery: tentative steps with relatively low passenger numbers, through a phase when greater numbers of passengers want to fly and physical distancing requirements seem to be incompatible, and then a possible future with widespread health checking or certification.We are working with airports to show them what throughput they can expect to support in the current situation, including assessing airport capacity with physical distancing in place. And, using a risk-based assessment methodology, combined with our Pandemic Measures Comparative Analysis Tool, we are showing how to increase this throughput in the short-term with a wide range of possible interventions.We back this up, where necessary, with detailed modelling: our proprietary MassMotion© passenger movement simulation and visualisation tool show you how interventions will manifest in terms of passenger flows. This modelling can be augmented with proximity analysis to determine how effective the interventions are in achieving physical distancing. This simulation allows you test interventions before trials and/or deploying measures with staff and passengers and it allows us to target mitigating measures where they have most value for you. |
Stacey Peel
Director +44 (0) 20 7755 5514 |
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| Social Distancing | Capita | Capita have developed a Lanyard system that vibrates when people come within a pre-set distance of one another. The system also integrates geo location which can track the location of the wearer as well as allow for contract tracing. Capita can design, supply and install the system as well as adapt it to meet our client’s requirements. This solution can be used landside and airside. | Ruairi Martin
Director, Aviation +44 (0) 7902 704 042 |
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| Social Distancing | ICTS UK & Ireland | The ICTS SOCIAL DISTANCING SOLUTION – a unique modular concept which brings together training, advanced AI and software into a managed service model, that allows airports and airlines to meet any new regulatory requirements relating to social distancing and sanitation. | ICTS (UK) Limited
+44 (0) 20 7874 7576 |
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| Temperature Checks/Thermal Imaging | Costain | Thermal imaging and control room technology
Costain have drawn on our extensive work they do with video, CCTV thermal imaging and control room technology, as a technology integrator to put together thermal imaging surveillance and detection solutions for COVID -19 for airports and airlines. They have been working with suppliers of cameras that can detect body temperatures to within +/- 0.3C of individuals whilst transiting en masse at distances of around five metres. Further information is available here. |
Please contact aviation@costain.com for further information. | |
| Temperature Checks/Thermal Imaging | ICTS UK & Ireland | THE ICTS RAPIDE SYSTEM – An enhanced access control solution which combines leading edge technology with industry-leading aviation expertise allowing airports to provide a safe and controlled environment for staff and passengers and to respond to any local, company and regulatory requirements.
The ICTS RAPIDE control process identifies through body temperature remote readings and other factors, individuals with general symptoms, so that they can be further assessed by medical experts potentially preventing the spread of infection. |
ICTS (UK) Limited
+44 (0) 20 7874 7576 |
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| Testing | vLOGIX | Independent, product agnostic Testing and Test Witnessing. vLOGIX can assist operators and supplier with testing to reduce risk on new or restarted projects after Covid19. | Mike Croot
Head of Sales +44(0)7867 430453 |
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| Training & Operational Readiness | AIRDAT | Interim Airside Driving Certificate
AIRDAT offer a bespoke ‘Interim Airside Driving Certification’ eLearning course creation service. Their production team capture and edit training tours at your airport and convert existing ADP content into an online format. The course will provide current drivers with a 3-month extension to their ADP and the potential for new drivers to become inducted too, all delivered via their online platform. AIRDAT are able to apply this model to any other training that airports wish to digitise. For more information see https://www.airdat.org/2020/05/03/operational-readiness-post-covid-19-training-compliance/ |
Charles Cardwell
Chairman +44 (0) 7808 988 132 |
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| Training & Operational Readiness | Air Navigations Solutions (ANSL) | Use our state-of-the-art ATC Simulators to ensure proficiency, currency and competency of your ATC Staff.
As part of our ATM Services for Airports Package (ASAP) we will support you to ensure that your ATC staff is ready for the return of air traffic. Our simulators can be used in a generic layout or tailored to your airfield and simulator operators, instructors and assessor can be provided. We can also support you by liaising with the CAA to ensure that all training complies with standards and delivers the assurance required for a safe and efficient operation post COVID-19. |
Paul Diestelkamp
Head of Business Development & Solutions +44 7341 089357 |
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| Training & Operational Readiness | Air Navigations Solutions (ANSL) | In response to the current circumstances we have updated our ATCO Resource Subscription Scheme and offer ATCOs free of charge for up to 12 months.
The benefits of our Scheme are compelling:
Offering ATCOs free of charge for up to 12 months we hope will enable you to staff your ATC Unit and progress training in time for a return of Air Traffic – and should circumstances change (e.g. a second spike in infections) you will have the option to cancel the Subscription. Having compared the cost, it is evident that our Subscription is cheaper than direct recruitment and employment of ATCOs. Find out more here. |
Paul Diestelkamp
Head of Business Development & Solutions +44 7341 089357 |
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| Training & Operational Readiness | Air Navigations Solutions (ANSL) | We have developed a package to reinstate safe and compliant ATM Operations and provide the required assurance to the CAA.
In support of the UK Aviation Industry we offer Attis – Basic free of charge to all UK Airports. The Attis – Basic package includes all core elements to reinstate safe & compliant ATM Operations, including:
The Attis – Perfect package allows you to select from additional capabilities, including:
More details can be found here. |
Paul Diestelkamp
Head of Business Development & Solutions +44 7341 089357 |
Last Updated: 17 July 2020
Disclaimer: The AOA does not explicitly endorse any of the products or services listed here.
