The AOA’s members from across the supply-side of the aviation industry have been working diligently to develop solutions for some of the challenges presented by the COVID-19 crisis. The AOA has included a list of these solutions below, with contact details available for further information. If you’re an existing AOA member and want to list a product or service here, please get in touch at info@aoa.org.uk .

Category Company Solution/Description Contact information
Asset and infrastructure restart ABM Aviation Ltd As airports assess how they make best use of their environment during restart and ramp-up, ABM Aviation will support new people processes to preserve the passenger experience and build confidence. Amongst others, our services include:

  • Ambassadors (to protect brand and help with distancing, wayfinding, queue timing and temperature checking)
  • PRM/passenger assistance service delivery impact assessment and implementation
  • Passenger collection box installation and administration to support travel retailers
  • Food/drink passenger delivery services to minimise disruption to directional flow and distancing
Rob Stefanovic

Head of Business Development

rob.stefanovic@abm.com

+44 (0) 7810 637 407

Asset and infrastructure restart Capita With the consolidation of airport assets and buildings during the restart, Capita will be able to provide a dedicated team that can provide the following services:

  • Terminal restart Strategy and Design
  • Building Surveys and Technical Due Diligence
  • Building Condition surveys(6 facet surveys)
  • Planned preventative maintenance
  • Dilapidations
  • Building Reinstatement cost assessments
  • Building pathology and defect diagnosis
  • Technical reviews of licences for alteration
  • Project Monitoring and Development due diligence
Ruairi Martin

Director, Aviation

ruairi.martin@capita.com

+44 (0) 7902 704 042

Asset and infrastructure restart Think Research During the recovery from COVID-19 there will be a significant need for adaptation within the terminal that has the potential to impact the airfield operation too. Here at Think our simulation experts have been building bespoke simulation models, to further analyse the impact on terminal processes and layouts as well as the airfield operation.

We have been looking at the impact of different ACI recommended measures such as security process adaptation, social distancing, health checks and contactless processes and how each will affect space requirements, infrastructure use, queue times and the overall passenger experience.

To see some of the results so far, check out our blog at: https://think.aero/views/re-opening-airports-with-covid-19-measures-requires-re-thinking-of-terminal-processes/

If there are any aspects of your terminal or process you would be interested in us assessing then please contact the team today.

Steve Leighton

Airports Director

steve.leighton@think.aero

+44 (0) 7944 327868

Asset and infrastructure restart vLOGIX Utilising experience gained in numerous Baggage and Logistic Systems, vLOGIX can survey High Level and Low Level Control Systems prior to restart Mike Croot

Head of Sales

mike.croot@vlogix.co.uk

+44(0)7867 430453

Consultancy and Project Services ABM Aviation Ltd As pressure to control costs increases, we can provide expertise for identifying efficiencies in your passenger-facing operations. We will work with you on how to deploy your workforce, and streamline processes to achieve best value and improve your service resilience in the coming months and years.

Increasing and stabilising passenger confidence will be a crucial element of airport restart plans. We will work with you on targeted marketing and communication activity, and airport retailers in establishing safe selling promotional strategies.

Rob Stefanovic

Head of Business Development

rob.stefanovic@abm.com

+44 (0) 7810 637 407

Consultancy and Project Services AiQ Consulting Ltd Airport Recovery Tool (ART)

AiQ Consulting have developed a fast, simple and pragmatic Airport Recovery Tool ARTΔ. Ideal for consolidation and recovery planning, ARTΔ supports airports in managing changeable demand and resource needs across your operation.

Within 2-5 minutes, ARTΔ models the resources needed to efficiently run 13 key processes from kerbside to stand including new health screening and social distancing covering arrivals, departures and transfers.

ARTΔ provides airport managers with vital information to make complex decisions, helping to efficiently manage changeable daily resource requirements, optimise costs and support the safety of passengers.

With free basic set-up, ARTΔ can be provided under license for internal use or as a cost-effective remote service by our world class airport planning team.

As AOA Winner for Best Solution Provider in 2019 we feel this tool will greatly benefit fellow AOA members through their recovery.

Discover more here.

Adrian Todd

Adrian.todd@aiqconsulting.com

+44 7885 227 317

Consultancy and Project Services CHS Engineering Services Consultancy & Project Services Tracey Cole

Director of Sales

Tracey_Cole@chsservices.com

+44 7769705629

Consultancy and Project Services vLOGIX vLOGIX is uniquely positioned as a completely independent baggage consultancy providing comprehensive airport IT and baggage handling solution consultancy. With a wealth of experience in airport IT architecture, technologies and baggage handling systems, vLOGIX has the privileged position of supporting, developing and delivering solutions for some of the world’s most demanding and complex airports. Through independence and using its own in-house digital tool cogITo SMART, vLOGIX can offer an unbiased product agnostic service to ensure clients plan, procure, design deliver and operate a value engineered optimum solution with predictable performance at a specified cost. Mike Croot

Head of Sales

mike.croot@vlogix.co.uk

+44(0)7867 430453

Digital Asset Transformation vLOGIX Digitising Baggage Handling System and Process Development Mike Croot

Head of Sales

mike.croot@vlogix.co.uk

+44(0)7867 430453

Ecology Capita Due to the reduction in runway usage various airports have reported an increase in wildlife repopulating Airside runways and taxiways. Capita have a team of ecologists that can provide help in identifying the species and efficiently relocating them to allow resumption of service. Ruairi Martin

Director, Aviation

ruairi.martin@capita.com

+44 (0) 7902 704 042

Health and Safety Advisory Capita Capita have been involved with training and advising clients in relation to Coronavirus in respect to their staff and public, especially in light of Coronavirus becoming a reportable event under Riddor. Our services include:

  • Assurance Audit  – To determine how COVID-19 controls have been embedded into existing Safety management system.
  • Workplace Audit – To measure the effectiveness of social distancing and other control measures in the workplace.
  • H&S Advisor – Development of training packs for induction, line managers and contractor management.  Support in development of safe work procedures.
Ruairi Martin

Director, Aviation

ruairi.martin@capita.com

+44 (0) 7902 704 042

HR & Talent Management ABM Aviation Ltd People are the lifeblood of every airport operation, and we have mapped how to bring your colleagues back to work to quickly establish confidence and refresh skills and procedures.

We will provide short induction and training online modules for colleagues to view at home as part of preparation activity. We can provide you with ID, vetting checks and the associated administration for colleagues returning to the airport, and low-cost branded welcome packs which include revised PPE such as hand sanitiser and wipes and branded face mask.

We can also work with your HR colleagues on developing training programmes and workforce development plans to secure future business continuity and operational readiness.  

Rob Stefanovic

Head of Business Development

rob.stefanovic@abm.com

+44 (0) 7810 637 407

HR & Talent Management Willis Towers Watson Industry resilience and talent exchange

Covid 19 is having a dramatic impact on all industries globally. Substantial shifts in supply and demand are causing huge talent imbalances across many sectors, and aviation is particularly affected.  Layoffs, furloughs, salary reductions and shutdowns are endemic in the industry right now.  However, at the same time, we are seeing spikes in demand for talent in healthcare, distribution/logistics and select retail operations with strong online presence.

Many companies face a difficult balancing act; to fulfill a duty of care to employees, to act in a socially responsible fashion, and retain as much talent as possible, (so it can be re-engaged as the crisis passes), but also to ensure their economic survival.

What if were possible to quickly and efficiently redistribute surplus talent to address these imbalances?   This is one area organisations are actively considering, i.e., a talent exchange. The infographic below outlines more detail about how this works and the benefits to the “lending” organisation, the “recipient” organisation and to employees.  The AOA’s strategic partner, Willis Towers Watson can assist in identifying and setting up these exchanges. More information is available here.

Crispin Marriott

Client Relationship Director

crispin.marriott@willistowerswatson.com

IoT Digital Transformation Asset Management CHS Engineering Services Remote & Predictive Monitoring and Sensors Tracey Cole

Director of Sales

Tracey_Cole@chsservices.com

+44 7769705629

Passenger Screening ICTS UK & Ireland CPMPHOENIXA sorting solution for airlines.

An advanced passenger screening solution with bio signs detection and biometrics for air carriers.

CPMPHOENIX is an integrated system which has the capability to interface with potential World Health data bases and travel clearance procedures via the ICTS TravelDoc solution.

ICTS (UK) Limited

+44 (0) 20 7874 7576

info@icts.co.uk

Passenger Screening ICTS UK & Ireland The ICTS SENTINEL KIOSK is a modular processing solution for airlines, airports, passengers and staff

ICTS’ multi-functional kiosk has been designed to provide:

  • rapid temperature readings of passengers;
  • a self-service and touchless boarding method for passengers;
  • facial recognition functions.
ICTS (UK) Limited

+44 (0) 20 7874 7576

info@icts.co.uk

Social Distancing Capita Capita have developed a Lanyard system that vibrates when people come within a pre-set distance of one another. The system also integrates geo location which can track the location of the wearer as well as allow for contract tracing. Capita can design, supply and install the system as well as adapt it to meet our client’s requirements. This solution can be used landside and airside. Ruairi Martin

Director, Aviation

ruairi.martin@capita.com

+44 (0) 7902 704 042

Social Distancing ICTS UK & Ireland The ICTS SOCIAL DISTANCING SOLUTIONa unique modular concept which brings together training, advanced AI and software into a managed service model, that allows airports and airlines to meet any new regulatory requirements relating to social distancing and sanitation. ICTS (UK) Limited

+44 (0) 20 7874 7576

info@icts.co.uk

Temperature Checks/Thermal Imaging Costain Thermal imaging and control room technology

Costain have drawn on our extensive work they do with video, CCTV thermal imaging and control room technology, as a technology integrator to put together thermal imaging surveillance and detection solutions for COVID -19 for airports and airlines. They have been working with suppliers of cameras that can detect body temperatures to within +/- 0.3C of individuals whilst transiting en masse at distances of around five metres. Further information is available here.

Please contact aviation@costain.com for further information.
Temperature Checks/Thermal Imaging ICTS UK & Ireland THE ICTS RAPIDE SYSTEMAn enhanced access control solution which combines leading edge technology with industry-leading aviation expertise allowing airports to provide a safe and controlled environment for staff and passengers and to respond to any local, company and regulatory requirements.

The ICTS RAPIDE control process identifies through body temperature remote readings and other factors, individuals with general symptoms, so that they can be further assessed by medical experts potentially preventing the spread of infection.

ICTS (UK) Limited

+44 (0) 20 7874 7576

info@icts.co.uk

Test Bags & Baggage CHS Engineering Services Test Bags and Baggage Tracey Cole

Director of Sales

Tracey_Cole@chsservices.com

+44 7769705629

Testing CHS Engineering Services 3PI Validation testing and Throughput testing Tracey Cole

Director of Sales

Tracey_Cole@chsservices.com

+44 7769705629

Testing vLOGIX Independent, product agnostic Testing and Test Witnessing Mike Croot

Head of Sales

mike.croot@vlogix.co.uk

+44(0)7867 430453

Training & Operational Readiness AIRDAT Interim Airside Driving Certificate

AIRDAT offer a bespoke ‘Interim Airside Driving Certification’ eLearning course creation service.  Their production team capture and edit training tours at your airport and convert existing ADP content into an online format.  The course will provide current drivers with a 3-month extension to their ADP and the potential for new drivers to become inducted too, all delivered via their online platform.

AIRDAT are able to apply this model to any other training that airports wish to digitise. For more information see https://www.airdat.org/2020/05/03/operational-readiness-post-covid-19-training-compliance/

Charles Cardwell

Chairman

charles@airdat.org

+44 (0) 7808 988 132

 

Last Updated: 12 May 2020

Disclaimer: The AOA does not explicitly endorse any of the products or services listed here.